How we do it

Advice

We are a communications business and understand great results come from great thinking up front. No matter what your project or challenge, involve us early. We'll offer up our experience and give advice that'll help engage customers more and we'll suggest processing efficiencies that'll save you costs downstream in production.

 

Design & copy

Captivating design improves readability and results. Our in-house design team are specialists in response driven design for mail, email and online engagement. Multi layered, segmented and personalised direct marketing campaigns, appeal letter mailings, and document templates are our specialty. We’ll make the design set up of these complex communications easy for you and positive results will follow.

See ‘our work’ for a taste of our full range of design capabilities.

We can also support your copywriting needs. Whether it’s the writing of full documents, a line of short copy to add punch to a letter, the crafting of a captivating email or some ‘call to action’ advice, our specialist copywriters can help.

In particular, we have vast experience in the fundraising space. Please ask us how to generate more revenue from your appeal mailings.

 

Our Work

Data 

We can take care of everything from secure transfer to data cleansing and preparation and issuing of NZ Post Statements of Accuracy (SOA) for best possible postal discounts.

We can help you utilise the potential of your valuable customer data asset. With segmentation we can enable highly targeted message content. Personalisation is not just about a name it can be about variable images, paragraphs and offers that change out depending on the customer segment and enable communications that have real relevance to your customers.

 

Digital printing

In each of our production facilities we have a full suite of high capacity black and colour laser printers to manage everything from high volume, high frequency mailings right through to short-run daily fulfilment. We print on a variety of stock sizes and weights catering to any DM campaign, letter, flyer or brochure and can guillotine, crease and die cut in house for fast turnaround.

We can also supply and print black or colour envelopes in-house for small or urgent mailings and can source large volumes of envelopes at excellent rates directly from the manufacturers.

Talk to us about your objective and we will recommend the most effective and cost efficient production method to achieve it.

 

Our Work

Print Management


We can take care of your offset print requirements. Whether it's working with your contracted printer or tendering the work ourselves, we can manage the process for you and ensure that high quality product is produced that works efficiently in the production environment.

We have long standing relationships with a network of printers, paper merchants, envelope and merchandise suppliers that mean we are able to source high quality materials cost effectively. Whatever you need we can help you source it. We love a challenge!

 

Bulk mail processing

We have two production facilities, each housing a fleet of equipment designed to make the printing, processing and dispatch of bulk mail efficient, accurate and fast! 

If your organisation is currently processing mail in-house, consider how simple we could make this for you, with machines that each fold and insert up to 12,000 envelopes per hour.

 

Our Work

Email solutions 

With two email toolsets to choose from, both offering full reporting, we serve the needs of small to medium size busineses right through to large enterprise organisations. You can self-manage or we can take care of the whole process for you - design the complete workflow, create a fully automated solution and set up templates. Our local technical support and training means we’re just a phone call away and we’ll help you select which one is right for the needs of your organisation.

Leading email marketing technology with user friendly accessibility

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Organisation wide digital marketing capability.

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Warehousing & Fulfilment

We offer warehousing and fulfilment services for our clients who have items that need to be held in stock. We have extensive warehouse space in our Wellington and Auckland operations and years of experience in logistics and fulfilment for organisations like Spark NZ, Ministry of Justice, Trade Me, Cigna Insurance and many others.

To support our warehousing and distribution service offering, we utilise a number of online ordering, fulfilment, stock management and reporting systems that enable efficient management of an organisations valuable inventory.

Detailed stock management reporting allows clients to make informed decisions about how to manage offset and digital collateral requirements and is backed up by our capability to print-on-demand which can reduce wastage and cost.

 

Our Work

Software Development

Whether it’s a complex one-off campaign, a CRM programme, a solution to centralise mail or ongoing BAU customer comms, our in-house software team can develop customised data processing solutions to help make them work more efficiently.
This can include:

  • consolidating multiple data streams
  • re-formatting data to meet NZ Post specifications
  • applying business rules to drive output variability and automating the streaming of data into print and email templates for production
  • receipt of print ready document streams
  • automation of campaign PDF generation back into an archive
  • an online portal to allow for the ordering of print and digital collateral.

Whatever your business challenge, large or small, we’ll create a “smart” solution.

 

Greenmail®

We encourage our clients to use products and processes that are better for the environment.

Our GreenMail® brand offers a range of environmentally friendly products like biodegradable EcoPure filmwrap, 100% recycled paper envelopes and ‘opaque free’ window envelopes. We use vegetable inks in our print platform and are happy to work with you on the substitution of mail with email messaging.

 

Download EcoPure filmwrap info Download our environmental policy

Drop us a line

WELLINGTON

4-8 Adelaide Road, Mount Cook

Phone: 04 385 6618

Email Sue Darroch

AUCKLAND

79 Hugo Johnston Drive, Penrose

Phone: 09 571 0084

Email Rupert Moore