Salesforce Marketing Cloud

The World’s Most Powerful 1:1 Digital Marketing Platform — Now Supported Locally

The Salesforce Marketing Cloud is not simply an email engine—it’s a complete digital marketing platform that’s constructed in modules so that organisations of all sizes can harness the power of this global leading technology. To demonstrate, Marketing Impact has implemented Salesforce Marketing Cloud in the on-demand television, telco, publishing, restaurant, retail banking, performing arts, global dairy and whiteware sectors. And as a Salesforce product, it integrates seamlessly with existing Salesforce platforms while offering integrations to other applications through its powerful API. With Marketing Impact at your side, you'll be monetising your digital marketing technology investment quickly - with minimal need for internal technology resource.

Social Studio - Listen, analyse, engage, and publish with Social Studio

Social Studio helps you build more meaningful relationships with customers by tapping into the power of social media across your marketing, customer service, and sales functions. Discover what consumers are saying about your brand, your products, and your competitors, and empower your team to plan, execute, and track compelling social media marketing. Understand which topics are generating interest and where the most influential conversations are happening—then use that information to make informed business decisions.

Customer Journey Builder - Create the Customer Journey Across All Channels and Devices

Journey Builder empowers you to guide customers on 1:1 journeys across channels and devices to ensure you always deliver the right message, at the right time, via the right channel.

Journey Builder’s user-friendly interface makes it easy to visualise and map the path of each customer’s journey with your brand. Whether your campaigns include online channels such as email and mobile, or an offline channel such as direct mail, Journey Builder enables you to increase campaign performance and drive customer satisfaction.

With Journey Builder you can measure your campaigns against goals that are meaningful to your business — beyond just clicks and Web conversions — then make marketing decisions based on that data. Track and test every message and channel in real time, while measuring results over days, weeks, or months — no technical expertise required.

What our clients say

  • "I would like to thank you for all your hard work….your steady hands while we created our marketing cloud environment meant that we always felt like you had our back and with that came a level of confidence that we’ve not previously enjoyed. Thanks to Marketing Impact - what a team! Here's to a fabulous partnership!"

    Marketing Manager, Home Direct Ltd

  • "I would like to thank-you on behalf of everyone here at ATC for the support Marketing Impact has provided to the Company over the past six years.  As a non-profit organisation we rely heavily on the support of our partners and the fact remains we simply couldn’t present the work we do without the help of companies such as Marketing Impact."

    Development Executive, Auckland Theatre Company

  • "I particularly wish to offer a big THANK YOU to you and the Digital team, it has been a pleasure working with you all. I have really appreciated Marketing Impact's ongoing support and professionalism. The team's responsiveness and willingness to help, on all occasions, has made my job that much easier and enjoyable."

    Digital Asset Manager, Marketing Association

  • "Marketing Impact are fabulous to work with. Our Account Manager is always on the end of the phone or email, helps with anything and everything I throw at her, and continually, successfully delivers our projects."

    Giving Manager, Malaghan Institute of Medical Research

  • "We have received an excellent response to our appeal mailing and this is in a major way due to the skills and experience of your team. Your advice is always constructive, considered, professional and unfailingly helpful - and delivered with patience and good humour. Thank you!"

    Development Manager, Wellington College

  • "Marketing Impact has been helping Spark with our fulfilment communications for years. I don t view them as suppliers so much as part of my extended team."

    Fulfilment Manager, Spark NZ

  • "mi email has revolutionised the way MTA engages with members, providing a platform to produce and deliver dynamic email content specific to the member base, and greatly enhance the user experience. As a direct result MTA members are now opening electronic direct mail in much greater numbers, and more importantly, engaging with the content."

    Marketing Services Manager, Motor Trade Association

  • "mi email makes it easy for us to send out professional looking, mobile-responsive communications to our members. Campaigns are simple to create using the onboard templates, and the reporting tools give us the information we need about user activity."

    Communications Consultant/Editor, Master Plumbers, Gasfitters & Drainlayers NZ

  • "Marketing Impact make our digital marketing easy. When launching our new eBook platforms they solved our data issues and scheduled the dispatch of emails to reduce the spike on web site traffic and library support staff. The result was a 40% open rate, an increase in library registrations of 107% over the previous year and of those new registrations there was an increase of over 1000% in online registration."

    Marketing and Communications Manager, Auckland City Libraries

  • "I am so impressed by Marketing Impact s level of service and project management skills - nothing was too much trouble. You guys really did sort us out, enabling us to hit our deadlines under extreme timings - thank you so much."

    Project Manager, Gen-i

  • "Since moving our DM to Marketing Impact I have noticed a real improvement in the quality of work being produced. Your team works very well with our team and really takes the load off us."

    Customer Marketing Manager, IAG NZ Ltd

  • "...a big thank you to you and your team for working so patiently with us to design, print, package and send the DM in such a short time frame and to such high quality. We really appreciate your help on this."

    Communications Manager, Intergen

  • "Thank you very much for the effort you and the Marketing Impact team put in to get our reports out - fantastic service, I can t really thank you all enough."

    Project Manager, AMP

  • "Thanks for the superb work you did in taking ownership of our problem, providing a solution and ultimately finishing the job without fuss and on time. Brilliant."

    Project Manager, Elections NZ

  • "When we went to market looking for a supplier to support physical mail and email billing processes from our new SAP system implementation, Marketing Impact was the obvious choice. Their flexibility, innovation and team play throughout the project have been outstanding."

    Group Finance Manager, Fairfax Media

Drop us a line

WELLINGTON

4-8 Adelaide Road, Mount Cook

Phone: 04 385 6618

Email Sue Darroch

AUCKLAND

79 Hugo Johnston Drive, Penrose

Phone: 09 571 0084

Email Rupert Moore